Effective Date: July 4, 2025
Last Updated: July 4, 2025
Contact: support@hunarpath.com
HunarPath (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you use our mobile application, website, and related services (collectively, the “Platform”).
By accessing or using HunarPath, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree, please do not use the Platform.
1. Information We Collect
We collect the following types of information:
1.1 Personal Information
- Name
- Email address
- Phone number
- Profile photo
- Government-issued ID (for KYC)
- Date of birth
- Gender
- Payment account information (UPI, bank details, etc.)
1.2 User-Generated Content
- Profile bio
- Skills and portfolios
- Messages and chats
- Service listings or job postings
- Ratings and reviews
1.3 Device and Usage Data
- Device ID, IP address
- App version, OS, browser type
- Interaction logs (clicks, scrolls, etc.)
- Date and time of access
1.4 Location Data
If permitted, we may collect precise or approximate location data for features like nearby services.
1.5 Payment Information
We may collect limited payment information required for processing payments or payouts via third-party payment processors (e.g., Razorpay).
2. How We Use Your Information
We use your information to:
- Create and manage user accounts
- Facilitate communication between users (clients & freelancers)
- Process transactions and manage payments
- Enforce terms and detect fraud or illegal activity
- Send important updates, offers, or service-related messages
- Improve our Platform experience through analytics
- Provide customer support
- Comply with legal obligations
3. Sharing Your Information
We do not sell your personal information. We may share data with:
- Other Users: Information like your name, profile, ratings, and portfolio are visible to other users.
- Service Providers: Like hosting providers, cloud storage, analytics services, payment gateways.
- Legal Authorities: If required to comply with law enforcement or legal processes.
- Business Transfers: In case of a merger, acquisition, or sale of assets.
4. Data Retention
We retain your information for as long as your account is active, or as necessary to:
- Provide our services
- Fulfill legal, accounting, or reporting requirements
- Resolve disputes
You may request account deletion by emailing support@hunarpath.com.
5. Your Rights and Choices
Depending on your location, you may have the right to:
- Access the personal data we hold about you
- Correct inaccuracies in your data
- Request deletion of your data
- Object to or restrict processing
- Withdraw consent at any time
You can manage much of this directly from your account settings or by contacting us.
6. Cookies and Tracking Technologies
We may use cookies and similar technologies to:
- Save login sessions
- Understand user activity
- Improve features and security
You may manage cookie preferences in your device or browser settings.
7. Security of Your Information
We use appropriate administrative, technical, and physical security measures to protect your personal data. However, no method of transmission or storage is 100% secure, so we cannot guarantee absolute security.
8. Children’s Privacy
HunarPath is not intended for children under the age of 18. We do not knowingly collect personal data from minors. If we become aware, we will delete such information immediately.
9. International Users
If you are accessing the Platform from outside India, your data may be processed and stored in India or in countries where we or our service providers operate. By using the Platform, you consent to this transfer.
10. Third-Party Services
Our app may contain links to or integrations with third-party services. We are not responsible for the privacy practices of those third parties. Please review their policies separately.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by email or within the app. Continued use of the Platform constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns regarding this Privacy Policy, contact us at:
📧 support@hunarpath.com